Špejle: How Storyous Helps Speed Up Service and Keep Operations Under Control

The concept of Špejle in Prague offers a playful and modern experience: a tapas bar where everything is served on skewers. Besides tapas, guests come here for quality wine and a wide selection of cocktails. To get this unique concept running smoothly from day one, it was essential to find a system that would ensure seamless operations and full control.

The project is led by Václav Vojíř and his partners, a prominent figure in Czech gastronomy with over 30 years of experience. In addition to two Špejle restaurants in Jindřišská and Jungmannova streets, he also owns the legendary cocktail bar Bugsy's and regularly operates a bar at the Karlovy Vary International Film Festival (KVIFF).

The Challenge: Starting Without Mistakes or Wasted Time

Opening a new venue is always a challenge, especially for Špejle, with its high footfall, fast-paced service, and strong focus on the guest experience.

“We wanted to have everything under control from the very beginning and avoid confusion with orders. We needed a tool that would help us set everything up easily and save time,” says Václav Vojíř.

Mr Vojíř was looking for a solution that would simplify setup, provide an overview of sales and stock, and enable fast service even in a full restaurant.

The Solution: Storyous Proven at KVIFF

The decision to choose Storyous was influenced by a positive experience at the Karlovy Vary International Film Festival.

“That’s where we verified that Storyous works reliably even in demanding conditions.”

What convinced the owner of Špejle?

• Modern and intuitive interface: “A clean, intuitive system that even new staff can learn quickly.”

• Integration of hardware and software: everything in one place, without complicated configurations.

• Mobile waiters (All-in-One devices): orders and payments directly at the table.

  
  

Smooth and Fast Implementation

Switching to Storyous was quick and painless.

“The staff already knew the system from KVIFF, so training was very fast. Storyous is intuitive, modern, and practical,” says Mr. Vojíř.

Thanks to this, the venue could focus on what matters most: the guest experience.

Results: Faster Service, Fewer Mistakes, Time Savings

Storyous brought noticeable improvements to Špejle.

“Maximum labour savings. A great helper with a fantastic design,” Mr. Vojíř summarizes the benefits of the All-in-One devices.

Thanks to the integration with Teya payment terminals, input errors were eliminated, and the service flow became significantly faster. “The waiter doesn’t need to run back and forth; orders and payments can be handled right at the table,” he adds.

Main benefits:

• Time savings during service and payments.

• Better control over operations and stock.

• Ability to manage peak hours with a smaller team.

• A modern guest experience that increases satisfaction.

  
  

“Storyous helped us get everything under control from the first weeks. Without it, managing the operation, especially during peak times, would be much harder. Guests appreciate the fast table-side payments, and we have less stress.”

“The mobile waiter is maximum labour-saving for us. Practicality, functionality, efficiency. Those are the three words that describe it.”

Summary

Špejle is proof that the right POS system can transform how a business operates. Storyous helps Mr Vojíř and his team speed up service, reduce errors, and maintain full operational control, all with modern design and intuitive usability.