FAQ
Do you have questions? We’ve got answers!
Explore the most common queries or see more questions if you want to learn more.
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What is Storyous, and who is it for?Storyous is a point-of-sale (POS) system designed specifically for hospitality businesses. It simplifies daily operations in restaurants, cafés, bars, and bistros, while helping business owners make better decisions thanks to clear and actionable data.
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How can Storyous help me run my business?It speeds up and streamlines service, saves time on stocktaking, simplifies inventory and accounting management, and thanks to clear reports, you'll always have a perfect overview of your business.
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Can I connect Storyous to a payment terminal?Yes! The system integrates directly with the Teya terminal, automatically sending the total amount with no need for manual entry, thereby reducing the risk of errors.
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What types of businesses is Storyous suitable for?Storyous is a great fit for everything from large restaurants and small cafés to bar chains, wine bars, bakeries, and even hotel restaurants. We can adapt to different types of operations and team sizes. In fact, some of the largest restaurants in the Czech Republic, such as Červený Jelen, trust us with their daily operations.
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Can I try the system before committing?Absolutely. We’d be happy to give you a demonstration, either online or in person. You can explore our demo version with one of our sales representatives or visit our showroom. In some cases, we also offer a free one-month trial so you can test the system directly in your business.
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What about the hardware – can you help me choose it?We provide reliable, pre-tested hardware that’s fully compatible with our system and proven in real hospitality environments. That means not only smooth performance, but also benefits like a two-year warranty, spare replacement device in case of failure, and remote support directly on the device. If you already have some equipment, our sales representative will go over the options with you and recommend a solution tailored to your needs.
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How soon can I start using the system?Usually, we can get you up and running within a few days, depending on the size of your operation and your specific needs. If you're in a hurry, please let us know, and we'll do our best to accommodate you.
Businesses that trust us:
Built to serve local gastronomy
Simplify your operations with Storyous POS platform so you can focus on what matters the most - an impeccable guest experience.
Connected Teya Payment Terminals
As part of Teya, our payment terminals come fully integrated with the Storyous POS system, so everything works seamlessly together, straight out of the box.
Seamless integration
Your POS and terminal are perfectly synced from day one.
One point of contact
Need help?
One number does it all.
Smart terminal features
Support for DCC, tipping, meal vouchers, Diners Club, and American Express.
Better rates
Our direct integration lets us offer more competitive transaction fees.
Flexible funding
Scale your business or get a quick cash boost — fast and easy.
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Why us
Storyous is built with gastro people in mind.
We make everyday operations easier with a powerful POS platform, integrated payments, and real support when you need it most.
POS & integrated terminal
All-In-One device
24/7 customer support
Select your
Choose your industry so we can highlight the tools that are most useful for your needs.
Great food deserves great service. Your system should support both.
Smart tools that simplify your daily operations
One device for orders and payments speeds up service
Your team stays in sync, even during the busiest hours
Integrated Payment Terminal
Card payments go straight through the register — no need to re-enter amounts or switch devices. It’s fast, simple, and fully connected.
Daily Menu
Create and update your lunch menu in minutes. Set portions and track them automatically so staff always know what’s available.
Meal Modifiers
Extra bacon? Medium steak? Staff can easily add it with a tap, and the kitchen gets clear instructions.
Happy Hours
Set automatic discounts for lunch, takeaway, off-peak times, or staff. No manual changes - the system follows your rules.
Loyalty Programs
Reward regulars with discounts or a digital stamp card. The system tracks everything for you automatically.
Integration with Delivery Services
Orders from delivery apps go straight into your system. No need to copy them by hand. It saves time and avoids mistakes.
Automatic Restocking
Restock with just a few clicks from your favorite suppliers. Save time and skip manual data entry.
MyStoryous App
Track sales anytime, anywhere, right from your phone – even when you’re away from the venue.
How it works
View how Storyous can help your business
Storyous numbers
Helping thousands of hospitality businesses thrive. Learn more about us.
5 000+
Businesses
11
Years on the market
24/7
Customer support
2
Countries
Get overview of your entire business anytime, anywhere
Control you don't have to think about
Track revenue and table occupancy rates
See what products are selling the most (or least) at any given moment
Blog
Stay updated with the latest tips, stories, and insights from our experts. Check out our newest posts below or visit the Blog to explore more.
Our clients
"We check our POS reports every day. For example, one of the beers that we sell need to be kept permanently cooled, and seeing as we don’t own any large refrigerators, we order the beer in small batches and thanks to these reports we can regularly adapt deliveries to match our needs."
Jitka Pročková
Operations Manager of Edison Filmhub
"Even during busy morning rushes, we need to serve our customers at top speed. So we need a POS system that doesn’t complicate this task. Thankfully selling coffee with Storyous is just three clicks away!“
Adam Dvořák
Co-Owner of Kafe Karlín
"We used to have a large point of sale system, but were on the lookout for a more modern solution just before the e-sales were introduced. Simply put, Storyous is more modern. Today, everything is online, remote and flexible. Our old POS was not flexible, though some updates worked, the customer support service had huge problems.“
Martin Petrák
Owner of Marthy’s Kitchen Bistro
